FAQs

 We deliver locally within 10kms of the Perth CBD.

If your delivery address is more than 10km from our kitchen in Mount Hawthorn there is an extended delivery fee which is worked out at checkout once you put your address in.

Always get in touch (by email is best) if you are unsure if we deliver to your area or if you are just outside our delivery zone and we will see what we can do.

FAQS

Ordering

How big are your portions?

Our pho kits are a complete meal for one person. We want you to have a hearty meal so that you feel satisfied, so we make sure we send you portions sizes you won’t be disappointed with!

Is there a minimum order?

Our minimum order is $40. Whilst we would prefer not to have a minimum order amount, the cost of sending out insulated boxes or cooler bags are too high to allow lower orders.

Delivery

Where do you deliver?

We deliver across Perth.

Some areas, including Claremont, Crawley, Mount Hawthorn, Leederville, Nedlands, North Perth, Stirling, Shenton Park, Subiaco, Gwelup, Karrinyup, Yokine.

When will I receive my order?

In order to get our food to you as fresh as possible, we deliver on Tuesdays and have limited kits available for collection from the Farmers Market on Saturdays. The latest time to order for Tuesday delivery is Saturday midnight.

If you would prefer a specific delivery date you can choose this at checkout.

How much is delivery?

For orders over $100 delivery 10kms from the Perth CBD is free. Orders under $40 will incur a delivery charge which will be calculated at the checkout.

How does the food stay safe during delivery?

We use insulated boxes with ice packs which ensure the food stays cool for up to 24 hours. Your refrigerated box can be left in a safe place for up to 4-8 hours if you're not home to receive it.

Cooking

Do I need to be a good cook?

Absolutely not – we do all the hard work for you from cooking the broths, simmering, chopping, slicing and perfectly weighing all your ingredients to make it nice and easy for you!

Our easy to follow recipe cards will guide you step by step through cooking our meals and have you feeling like a Chef in no time.

What cooking equipment do I need?

Basic cooking equipment is required for all of our kits, we want it to be as easy as possible for you.

We recommend: saucepan, frying pan, chopping board, chopsticks, knives, bowls, spoons.

Do I have to eat it on the same day?

No, all of our kits last 3 days from delivery. They will happily sit in your fridge for a few days ready for when you need that quick, easy and delicious meal.

All you need to know about Pho

Pho, pronounced “fuh”—not foe, is a traditional Vietnamese noodle soup. It first appeared in Vietnam in the 20th century and became so popular that it is now considered to be the national dish of Vietnam.

There’s some debate over the history of pho. Most people agree it originated around Hanoi in Northern Vietnam. Some say it was adopted from the French beef stew, pot au feu, while others consider it has Chinese influences. No matter where it came from, pho quickly gained popularity as a street food.

After Vietnam was divided in 1954, people who left the Northern region brought pho with them to the South, and over time regional variations of pho emerged.

What is Pho?

The name Pho refers to the flat rice noodles the dish it is served with and to really enjoy Pho, it is important to understand what each element brings to the overall dish.

Broth: Traditional pho broth is made from bones and meat simmered slowly with charred onion and ginger for warmth and flavoured with aromatic spices. We have created a vegan broth with the same principles.

Rice noodles: These flat noodles are delicate in texture and usually cooked separately to prevent them from being overcooked and gluggy. We recommend removing the noodles from cooking when they still have some bite as they will soften further in the broth. For a clear bowl of pho, it is also good to rinse your noodles after cooking to remove the starch.

Protein: The protein of the dish is usually cooked separately and then added on top of the noodles before pouring over the hot broth. The exception to this is very thinly sliced steak which is added raw and cooked by pouring boiling hot broth directly on top.

Toppings: Added after everything else, this is the fun (and best) part—you can get creative with your toppings to your taste. If sharing the meal, you can set up a pho bar for everyone to make their own bowl and add your garnishes to the middle of the table, just like they do it Vietnam.

How do you pronounce Pho?

Pho is pronounced fur rather than foe.